1. How to Delete Your Account

For Users:

1. Log in to your account
2. Go to Account Settings
3. Click on "Security & Privacy"
4. Scroll to "Delete Account" section
5. Click "Delete My Account"
6. Confirm your password
7. Provide optional feedback
8. Click final confirmation button

For Venue Owners:

1. Complete or cancel all active bookings
2. Settle all outstanding payments
3. Submit 30-day notice via partner dashboard
4. Remove or download venue data if needed
5. Confirm deletion after notice period

Alternative: Contact Support

You can also request account deletion by emailing privacy@sporthub.com with your account email and reason for deletion.

2. What Gets Deleted

3. Processing Timeline

4. Requirements Before Deletion

You CANNOT delete your account if:

• You have upcoming bookings (complete or cancel them first)
• You have outstanding payments or refunds pending
• You're involved in an active dispute
• There's an ongoing investigation into your account
• You have unfulfilled contractual obligations (for owners)

For Venue Owners:

• 30-day notice period required
• All bookings must be completed or canceled
• Final payment settlement must be processed
• Active subscriptions must be canceled

5. Consequences of Deletion

6. Restoring a Deleted Account

7. Impact on Active Bookings

As a User:

• Future bookings will be automatically canceled
• Refunds issued according to cancellation policy
• Venues will be notified of cancellations
• You'll receive final confirmation emails

As a Venue Owner:

• Must complete all confirmed bookings
• Future bookings reassigned or canceled
• Users will be notified and offered alternatives
• Listings removed from platform immediately

8. Data Export Before Deletion

Before deleting your account, you can download:

• Booking history (PDF)
• Transaction records (CSV)
• Reviews you've written
• Personal information on file
• Venue data (for owners)

Access the data export tool in Account Settings → Privacy → Download My Data

9. Third-Party Data

• We'll notify payment processors to remove your data
• Google/social login connections will be revoked
• Marketing lists will be updated
• Third parties have their own retention policies

10. Alternatives to Deletion

Consider these alternatives:

• Deactivate Temporarily: Keep account but disable access
• Update Privacy Settings: Control data sharing and communications
• Unsubscribe from Emails: Stop marketing emails without deleting
• Remove Payment Methods: Delete saved cards but keep account
• Contact Support: Discuss concerns before deciding

11. Legal Rights

Under data protection laws (GDPR, CCPA), you have the right to:

• Request deletion of your personal data
• Receive confirmation when deletion is complete
• File a complaint with data protection authorities
• Understand what data is retained and why

12. Contact Support

For deletion assistance or questions:

• Email: privacy@sporthub.com
• Subject: "Account Deletion Request"
• Include: Account email, reason (optional), any questions